Serin Beauty

Terms & Conditions

Terms & Conditions

Serin Beauty Shop Effective Date: July 2026 Welcome to Serin Beauty Shop (“Serin Beauty Shop”, “we”, “our”, “us”, “Website”). By accessing, browsing, creating an account, or placing an order on www.serinbeautyshop.com, you (“Customer”, “User”, “you”, “your”) agree to be bound by these Terms & Conditions. These terms apply to all visitors, users, and customers of our Website and services. If you do not agree, please do not use our Website.

1. About Serin Beauty Shop

Serin Beauty Shop is an online store and direct importer of 100% authentic Korean skincare, Japanese skincare, USA skincare, UK skincare, Canadian skincare, Indian skincare, makeup, hair care, beauty products, and health supplements in Bangladesh. All products are imported through proper legal channels with applicable VAT, TAX, and customs duties paid.

  1. Product Authenticity We guarantee that all products sold are 100% original and authentic. ⦁ We do not sell: ⦁ Fake products ⦁ Counterfeit items ⦁ Replica products Each product comes from trusted global suppliers and authorized distributors. Batch numbers may vary due to manufacturer production cycles and do not indicate fake or expired products.

  2. Product Information We try to provide accurate product details including descriptions, ingredients, images, usage, and pricing. However: ⦁ Packaging may change by manufacturers without notice ⦁ Ingredients may be updated by brands ⦁ Product images are for reference only ⦁ Color differences may occur due to screen variation We are not responsible for changes made by manufacturers.

  3. Pricing Policy All prices are in Bangladeshi Taka (BDT). ⦁ Prices may change due to: ⦁ Currency fluctuations ⦁ Import costs ⦁ Shipping charges ⦁ Customs duties ⦁ Brand price updates The price at checkout is the final price.

  4. Orders ⦁ After placing an order: ⦁ You will receive confirmation ⦁ We may contact you for verification ⦁ Orders are processed after confirmation We reserve the right to cancel any order due to: ⦁ Stock unavailability ⦁ Pricing errors ⦁ Suspicious or fraudulent activity ⦁ Duplicate orders

  5. Payment Policy We offer the following payment methods: Cash on Delivery (COD) ⦁ bKash ⦁ Nagad ⦁ Rocket ⦁ Card Payment (where available) No advance payment is required for regular online orders unless specified for pre-orders or special campaigns.

  6. Shipping & Delivery We deliver across Bangladesh. Estimated delivery time: ⦁ Dhaka: 1–3 working days ⦁ Outside Dhaka: 2–5 working days

Delays may occur due to: ⦁ Weather conditions ⦁ Political issues ⦁ Public holidays ⦁ Courier delays ⦁ Force majeure events Shipping charges are shown at checkout.

  1. Product Inspection on Delivery Customers are advised to inspect the parcel before accepting delivery. Check: ⦁ Correct product ⦁ Product condition ⦁ Quantity If any issue is found, inform the delivery rider immediately and contact our support team.

  2. Return & Replacement Policy Returns/replacements are only accepted if: ⦁ Wrong product received ⦁ Damaged product received ⦁ Defective product received ⦁ Missing item ⦁ Expired product (if applicable) You must notify us within 3 days of delivery.

Conditions: ⦁ Product must be unused ⦁ Original packaging must be intact ⦁ Invoice must be provided ⦁ Batch number must be visible 10. Non-Returnable Items

We do not accept returns if: ⦁ Product is used or opened ⦁ Packaging is missing ⦁ Batch number is removed ⦁ Customer changes mind ⦁ Allergic reaction occurs ⦁ Damage caused by misuse

  1. Refund Policy Approved refunds will be processed via the original payment method where possible. Refund time depends on payment providers. Shipping fees are non-refundable unless our fault is proven.

  2. Order Cancellation ⦁ Orders can be cancelled before dispatch only. ⦁ Once shipped or packed, cancellation is not possible.

13. Skincare Disclaimer

Results may vary depending on:

⦁ Skin type ⦁ Skin condition ⦁ Lifestyle ⦁ Allergies ⦁ Existing routine We recommend a patch test before using any new product. Consult a skincare professional if needed.Serin Beauty Shop also have Professional skin consultant. 14. User Responsibilities Users agree not to: ⦁ Provide false information ⦁ Place fraudulent orders ⦁ Misuse offers or promotions ⦁ Attempt unauthorized access ⦁ Disrupt website operations Violation may result in account restriction.

  1. Reviews & Content By submitting reviews or content, you allow Serin Beauty Shop to use it for marketing and promotional purposes. We may remove content that is false, offensive, or misleading.

  2. Intellectual Property All content on this Website including: ⦁ Logo ⦁ Images ⦁ Text ⦁ Design ⦁ Branding belongs to Serin Beauty Shop and may not be copied or used without permission.

  3. Privacy We collect customer information only for: ⦁ Order processing ⦁ Delivery ⦁ Customer support ⦁ Marketing (with consent) We do not sell personal data to third parties.

  4. Force Majeure We are not responsible for delays caused by: ⦁ Natural disasters ⦁ Political unrest ⦁ Pandemics ⦁ Government restrictions ⦁ Courier disruptions ⦁ Internet failures

  5. Limitation of Liability We are not liable for: ⦁ Product misuse ⦁ Allergic reactions ⦁ Courier delays ⦁ Indirect damages ⦁ Manufacturer changes ⦁ Temporary website issues Our liability is limited to the purchase value of the product.

  6. Governing Law These Terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes will be handled under Bangladeshi jurisdiction.

  7. Changes to Terms We may update these Terms & Conditions at any time without prior notice. Continued use of the Website means you accept the updated terms.

  8. Contact Us For any queries regarding orders, returns, or policies, contact our support team through official channels.

Final Note By using www.serinbeautyshop.com, you agree to all the above Terms & Conditions.